Terms & Conditions

The following terms and conditions listed below will apply between you and bowlstrader.co.uk for the purchase of items for sale on the website (the “goods”) contained in your basket and for items you sell to the company. These terms do not affect your statutory rights.

1. Bowls Trader

1.1 Please read these terms and conditions carefully before using this website operated by Bowls Trader (“Bowls Trader”, “our”, “we”, or “us”). The business is: Bowls Trader, 9 Parkland Avenue, Dawley, Telford, Shropshire. TF7 4HF. Telephone: 07494 261109.

2. Our Contact Details

2.1 If you have any questions regarding Bowls Trader online shop, its goods or an order that you have placed, please contact us by email to
enquiries@bowlstrader.co.uk or telephone on 07494 261109. Alternatively you can write to us at: Bowls Trader, 9 Parkland Avenue, Dawley, Telford, Shropshire. TF4 2EU.

3. Acceptance of Terms and Conditions

3.1 By ordering goods and/or accepting our conditional offer to purchase goods from you, you accept these terms and conditions. A legally binding contract between you and us will be formed when we send you an e-mail confirming we have dispatched the goods you have ordered or received the goods you have sent. In the event of any change e.g. in price or expected delivery date we shall inform you and you shall have the right to either accept or reject such changes. The terms and conditions are subject to change at any time and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.

4. Order Confirmation

4.1 When you have completed your order you will be sent an email confirming your order which will include details of the goods ordered, posting and packaging costs and a shipment tracking reference, if relevant.

5. Liability

5.1 All descriptions, weights and dimensions of the goods on this website are those of the manufacturers and are intended only as a general guide. For the avoidance of doubt we accept no responsibility arising out of or in connection with the viewing, use or performance of our website or its content whether due to inaccuracy, error, omission or any other cause and whether on the part of Bowls Trader or our servants, agents or any other person or entity.

6. Prices

6.1 Prices are displayed on the website in pounds sterling (£). The prices listed on the website are the current prices at the time of your order and we reserve the right to change prices on the website from time to time. Prices include VAT.

6.2 Delivery charges will be applied on an item by item basis and displayed at the checkout. Further details of our delivery charges can be found in the “delivery information” section.

7. Shirt Orders

7.1 Shirts are produced custom fit and are bespoke and are therefore excluded from our returns policy, except in cases where we are deemed liable for shortages or damaged goods. 

7.2 By accepting these terms and conditions you understand and accept that full payment must be taken in advance for all shirt orders.

7.3 All shirt orders are non-refundable once the order has been confirmed with payment. 

8. Making Payment

8.1 All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment to us, your order will not be accepted and Bowls Trader will not be liable for any delay or non-delivery of your order. For the avoidance of doubt, you must make payments in full before your order can be processed.

8.2 All payments will be in pounds sterling (£) and payment will be accepted using any of our acceptable payment and ordering methods. Payments can be made online during the order and checkout process.

8.3 All payments include VAT at the current U.K. rate.

9. Receiving Payment

9.1 Payment methods for goods recieved by Bowls Trader are Bank Transfer (BACS) or cheque.

9.2 Once you have selected a payment method for a particular order this is not changeable and it is your responsibility to ensure that the payment details are correct and sufficient for us to make a payment. You may update these details (for clarity, you MAY NOT update the payement method once you have completed a transaction/order) in the my account section of the website and it is your responsibility to do so.

9.3 We may prompt you either via our website or electronic mail from time to time to ask you to check that the payment details you have provided are correct and accurate. Such communications or promtps of this type from us to you do not mean that we assume any responsibility whatsoever for the validity of the details that you submitand it remains your sole responsibility to ensure that the payment details you have provided and/or given in your account are correct, complete and accurate.

9.4 We will not be liable if you fail to recieve a payment or suffer any loss, if a payment to an incorrect account or recipient as a result of any failure by you to correctly, competely and accurately provide and/or submit all payment details required when using our website.

9.5 You understand, agree and accept that some of the payment methods made available to you depend on third parties (third parties that/who we cannot and do not control) to process these payments including, but not limited to, payments by bank transfer (BACS). We will not be liable in receipt of payment as a result of the actions or inactiosn taen by such third parties. Payments may be subject to validation and security checks that we may or third parties may require at our/their discretion from time to time.

9.6 It is the responsibility of the user to ensure that the registered name and address in their Bowls Trader account is entered correctly and accurately. If you bank refuses to clear a cheque due to an error in the name or address details you have provided to us, Bowls Trader reserves the right to make an administrative charge in the form of a deduction or a request from payment from you for the reissue of payments. Please note that payment reissues are only made by bank transfer (BACS) and you will be required to provide Bowls Trader with your account details in order to reissue payment to you.

9.7 It is at the sole discretion of Bowls Trader how reissue payements are made. If you provide incorrect bank details for reissue and a payment if refused by your bank upon applying for another reissue we may, at our discretion apply another administrative charge in the form of a deduction or a payment from you.

9.8 All payments include VAT at the current U.K. rate.

10. Delivery

10.1 All orders will be delivered by our couriers or chosen postal service to the address you supply. We do not deliver to addresses containing PO Box numbers. We do not delivery to non-U.K. addresses without prior arrangement. 

10.2 Our chosen courier for most deliveries will be Royal Mail (48 Hour Tracked), although we reserve the right to change this. You will receive tracking details upon ordering so you can track your item. If the attempt of delivery is unsuccesful your order will be taken to a local depot for collection at your convenience.    

10.3 Goods sent to Bowls Trader are done so at the cost and discretion of the sender. Bowls Trader is not responsible for loss or damage to any goods until they are received at our quality control centre. We advise you to send them securely to Bowls Trader, 90-92 Dovedale Road, Wolverhmpton, West Midlands, WV4 6RA.  

11. Force Majeure

11.1 Bowls Trader shall have no liability to you for any failure to deliver goods you have ordered or for any delay in doing so for any damaged goods delivered that is caused by any event or circumstance beyond its reasonable control.

12. Returns and Refunds

12.1 Your statutory rights as a consumer are not affected if, for any reason, you wish to return goods bought from Bowls Trader. Should you change your mind with your purchase from Bowls Trader you are entitled to a full refund provided you return the goods within 14 days in the same condition as you recieved them (excluding shirt orders, see clause 7). In these instances you will be responsible for the return cost of shipping. Please visit the "returns" section on the website to begin this process. Your refund will be paid within 14 days of Bowls Trader receiving the goods back.

12.2 Where you make a valid claim in respect of shortages or defects in an order and we are liable for the claim, we can at our option make up the shortages or replace the goods or refund the price of goods in question to you. Any refund will be made within 30 days of you giving notice to Bowls Trader. If you do not notify us accordingly, we shall not have liability and shall not be bound to pay for the goods.

12.3 Goods returned to us must be un-tampered with and in their original condition and packaging. If you do not store them in appropriate conditions we cannot be held responsible for faults or problems that arise. You are liable for the cost of returning goods to Bowls Trader and you should notify us of the reason for returning the goods. Please mark the package with the word ‘Returns’ and the dedicated RMA number as detailed via the website to help us speed up the process.

12.4 For the avoidance of doubt, shirt orders are non-refundable once an order confirmation has been signed and production has commenced. 

13. Your Warranty

13.1 You warrant that the information given on your order form is complete and accurate.

14. Availability

14.1 We will notify you by e-mail or by phone if a product you have ordered is out of stock or if delivery of a product will be delayed. On receiving such an e-mail notification or phone call you may amend or cancel your order using any convenient method of communication as detailed in clause 2.

15. Data Protection Act

15.1 You agree to us retaining data in a manual and electronic format and to the use and processing by computers of such data provided by them the customer, in the course of the your order, on the understanding that this data is stored or processed in accordance to the Data Protection Act 1998.

16. Links

16.1 Links within this site to other websites are not covered by these terms and conditions. Bowls Trader has no control over any such websites; does not endorse the content, operators, products or services of such sites; and is not responsible or liable for any loss or damage caused or alleged to be caused by or in connection with use or reliance on any content, operators, availability, accuracy, quality, advertising, products, services or other materials on or available from such sites.

17. Limitation of Liability

17.1 Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our website. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction, however nothing in these terms and conditions shall exclude or limit Bowls Trader liability for death or personal injury occurring as a result of Bowls Trader negligence.

18. Invalidity of Terms and Conditions

18.1 If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be disputed.

19. Governing Law and Jurisdiction

19.1 These Terms shall be governed by and construed in accordance with English Law and we agree to submit to the exclusive jurisdiction of the English courts.

20. Classifieds section of website

20.1 When purchasing an advertising package you agree to provide accurate and honest information regarding the description of your product(s).

20.2 You agre to assess and determine the condition of your product(s) in accordance with our grading system as detailed on the website.

20.3 You agree to notify us should your product(s) be sold, so that we can update our website

20.4 The advertising package you select will run for the duration advertised on our website. At the end of this period it will be removed without prior notice.

20.4 We will list the information provided and are not responsible for any inacruacies you provide to us, nor are we liable for any loss or damages caused as a result of any such inacuracies.

20.5 You agree to us providing contact information for youadvert, which is accessible by the general public and other parties. We are not responsible for how this information might be taken and used.

20.6 We act solely as an advertising agent for our Classifieds section and as such we are not contractually bound to anyone purchasing goods through this section.